Reviews
Cassandra was very helpful and an absolute joy to talk to. Awesome customer service from beginning to end.
Bryan and Julio are always welcome here did a amazing job and very professional
We had a horrible heating and air conditioning system - noisy, bad airflow, bad temperature control, could only use cheap thin filters and it cost a lot to run - seriously bad - It had been poorly designed and poorly installed - it leaked, wasn't accessible to work on or maintain and was aging poorly - it didn't do a good job summer or winter.
Robert came out (several times) and designed a range of options for a new system capable of doing what we wanted it to do - and at various costs to allow us to control how much we wanted to invest. He gave us options for improving the old system too - giving us a wide range of choices - but we didn't feel like salvaging a bad system was a good investment.
We chose one of the more efficient and flexible systems and added very high quality air filtering as well. It was a complete replacement - including adding duct work and air returns in new places.
It gives us a completely electrically powered solution that takes advantage of our solar power to minimize our operating costs - no more expensive propane for heating in the winter and less power needed in the summer.
The project was challenging - we had questions we couldn't answer until we started removing the old equipment and could sort out what we had to work with - the space and access was tight -
The team kept us updated the whole time and made necessary changes to make the new system as effective as it can be.
Parts and pieces we couldn't have planned for were gotten as we went - without slowing down or stopping the install.
Adaptations were made to keep the design intent in spite of the space restrictions and limitations - and all within the contract price.
Now, we have complete control of the temperature, much cleaner air, lower cost to operate and the entire system is very quiet - inside and the compressor outside - no more roaring compressors making the deck unusable when air conditioning.
The RKM team delivered a great system, custom designed for our budget and our house and delivered all the expected results.
Workmanship, quality and functionality are all excellent and we are very pleased - the team was great to work with - Would definitely recommend them for anything from a tune-up to a complete system.
Good service
Matthew is the greatest technician. He is very professional and above and beyond in his work. Matthew take pride in the quality of his work. We're so happy to have him as our technician. It's been a pleasure to know him and look forward to his valued service in the future.
It's been over a month since our new system was installed. Brand new Goodman outdoor AC unit and gas furnace in the attic. Great customer service. Matthew was very knowledgeable and helped us select a system that was within our budget and needs. Omar and his installation team were nice and professional. Very happy so far ????
These guys are great. They show up quickly and get things done. Happy with their install of my system and how they maintain the system. Highly recommend them!
I've used RKM ever since moving into my condo 3 years ago. The first time I brought them out, my A/C unit would go on, then shut off, and continued constantly. The engineer who came on sight found that it was a busted temperature gauge on the unit and also that the lines needed cleaning. Having not known how the previous owners maintained the unit, I felt that I needed to do it to have ease of mind. They got the work done, and even saved me some money at the end. Totally top notch work and the unit has been steady since. I went ahead and got their yearly service plan so that they come out and check the unit and replace the filter for ease of mind. You don't want to be stuck on a hot day without A/C and then have to wait 3-4 weeks because they are booked! Every time they come I get a full report of what was checked and I feel confident in their work.
RKM was fantastic with their service on our installation. The whole team was efficient, reliable and professional. Robert, Bryan, Ron and Joseph were some of the members of the team that worked on our installation. Highly recommend the company.
We have used RKM heating and air conditioning for over 9 years now. They initially installed both of our air conditioners and heaters. Robert is very professional, personable and really cares about his customers. He’s very honest and dependable. We trust his company as well as employees and appreciate that he explains everything in great detail during the entire service. Thank you RKM for keeping our family comfortable.
