Friendly and efficient. Thoroughly checked everything. System works great.
Cassandra was so helpful with any questions I had.
So happy with the customer service! Cassandra was extremely polite and answered ALL my questions.
Cassandra answered all my HVAC/heater questions and gave great customer service.
When I called in, I was concerned because we didn't have any heating, and I have a newborn at home and two puppies. When Jynessa answered the phone, it was like a ray of sunshine! Thank you so much Jynessa for all your help and positive energy !
When I called in, I was stressing because my heater had broken down. Thankfully Jynessa was there to save the day! Thank you so much Jynessa for your kindness and your urgency and getting my appointment the same day. I really appreciate you! After my service was done. Alicia performed a quality assurance call to make sure everything went smoothly, and I was more than ecstatic to say that it had! When i called back to sign up for their comfort club Cassandra helped me out. All wonderful ladies. Rkm is so lucky! Thank you!
I love RKM Heating and Air out of Riverside. They are always so focused on the customer and offering best prices with quality products. My 20 year condenser went out and all I had to do was contact RKM (they'd been telling me to replace before it broke down ) Alicia started me off with various options, and we scheduled for Bryan to come out and do a site inspection. Within just a couple of days, I had a new air condenser and NEST thermostat installed at more than a competitive price. Bryan was professional and worked through the weather conditions to get it all done. He even took time to answer my many questions about the NEST thermostat. I recommend RKM to any and everyone. If you want customer focus with integrity, knowledge and experience to bring the best service and product options to you, call RKM. Then you too will be recommending them to your friends and family.
I have recommended RKM to many of my friends and have also used their services as well.
Specifically Jynessa went above and beyond to make sure I was taken care of. The whole team will always give you options to fix or replace anything on your heating or cooling system.
I highly recommend!
Great service all around, techs, customer service and quality of work, Jynessa was exceptional.
Extremely professional ,clean and friendly the guys were very amazing Alicia was patience on the phones making sure I got everything I needed thank you Bryan Julio Tommy and Morgan for making I got taken care of