Reviews
Love RKM! Always does an excellent job, great value on any service I need, dependable. And always gives me good information on what I might need in the future or how to safe me money. Thanks RKM!
After going through several other companies RKM step up to the plate and knocked it out of the park. These guys care to do a good job. Highly responsive. Ron and Robert were relentless in resolving my issues. Highly recommend RKM Heating and Air Conditioning!
I can now see why so many people gave such high reviews and I want to add to the growing fan base. First off the people who answer the phone are always pleasant like Alicia and Daniel, who are happy to help with any questions or concerns. Second the senior technicians like Richard and Ron seem to love the job they do by their thoroughness and detail to the work. Yesterday we got a whole new system (A/C and Furnace) installed in one day! The professional coordination of this huge undertaking really shows when the RKM install team Ron, Julio and Brian came in with their drop cloths, face mask and their expertise. They were also detailed in showing the finished work and how to operate our new system. Today I woke up well rested because my sons are not waking up with asthma attacks. Thank you so much!
Matthew always does a good job taking care of our system. He's very personable and careful.
Paul and Ron worked with professionalism. They paid attention to detail. They provided service that was focused and courteous. Clearly their goals were quality and customer satisfaction.
A voltage issue at SCE's pole outside my house caused some of my appliances to burn out, which included the electronic thermostat. It had been cold at night - down into the 20's and 30's - so I was eager to get it fixed.
When I called RKM to diagnose the problem they were booked for a couple days but I made an appointment. The morning of the service call I received an 'auto-text' telling me they were in route, and a phone call from the technician when he was about 20 minutes away. Ron showed up and was very professional, friendly, competent, clean, and respected my property. He determined the HVAC transformer had been burned out as well as the thermostat and promptly replaced it with a new one he had on his truck. Within a couple hours the furnace was working like new and the new thermostat I'd purchased separately (off Amazon - Vine smart thermostat, wifi connected) was controlling it like a champ.
Thanks again, Ron!
This company really is in a class above all others. They are so professional and knowledgeable. I was without heat and they made sure they came out FAST so I wouldn't freeze. Gave me options and explained everything they were doing. Definitely put the customer first. I feel I was listened to and was treated with respect.
