Reviews
They came out the same day when I had a problem and diagnosed right then. It was not urgent. They ordered the part and came out as soon as the part came in.
Upfront, honest. No pushy sales. Provides options and education so you can decide the best option for your self. Offers lifetime warranties as well. Stands behind their product.
We just had our 2nd,19 year old A/C unit replaced by RKM. If you want an honest assessment and recommendation regarding your A/C with a firm that backs their work and all done at a fair price, then look no further. We have had other firms assess our anemic air flow in our 2nd floor bedrooms. RKM recommended a zone system which is a tremendous improvement. We had a booster fan installed by another company which did little to solve the problem. We also had another firm work on our first A/C which charged a rather exorbitant price to recharge the system only to have it all leak out within days even after the system was checked for leaks. Needles to say, RKM is now our go to A/C company because they have earned our trust.
The service representative was professional and communicated what he was doing and updated me as he progressed through the service. Everything was as advertised. Thank you RKM.
I highly recommend this company for your heating and air conditioning systems.
The entire team is very accommodating and professional.
The office staff were on top of letting me know the arrival time.
Johnathan and Ron were the service team that came out to do annual check up on our system. They are both very knowledgeable and explained the diagnostics in layman's terms with patience.
They let me know what our system needed and where it was working fine, without any high pitch selling of things I don't need; i will definitely purchase future a/c products from them because they didn't try to pressure me.
I give them A+A+,????
Thank you...
It was a non emergency, but our heater pilot would not light. I went on goggle for local providers. I saw you were 4 miles away and have price on calls that day.
We were nervous about what was happening. But the tech arrived on time and with a mask gloves and booties. He asked if anyone was I'll. I said no and asked if he was. After checking the heater it turned on and he said sadly he could not replicate the problem lol. Most likely when we changed the filter it didn't catch properly therefore would not start. He also gave us recommended services, buy did not try to upsell us for which we were grateful.
I wrote this review on your website eariler as the tech now I can't remember his name, was kind professional knowledgable and represents your company very well. I will use your company again.
Be Well,
Vivian Brandon
The technician who came out was very professional and explained everything that he was doing and what I needed to get my home cool again.
