Reviews
Had a few questions about installation that were answered by Cassanda. She was very professional. Thank you again.
Cassandra was extremely professional and helpful in explaining the services and setting up an appointment.
I'm really really big on customer service so Thank You to the sweetest customer service rep named Cassandra. She was very helpful and answered all my questions. I appreciate all the assistance!!! You're awesome!
Jynessa was such a great help with getting me a timely estimate and apt when my FAU went out. Tysm!
A big thank you to Cassandra for providing great customer service. I will be recommending all my friends and family to RKM Heating and Air.
Alicia and Bryan provide great customer service.
My initial contact was with Cassandra in the office and she was courteous and very helpful. I am looking forward to doing business with RKM.
Thanks Cassandra for your excellent customer service. RKM is dedicated to the work and gets very personal with us -the clients.. Although very busy, finds time for you. Understands how expensive plumbing problems maybe and works with you to lower the price. Definitely call RKM ASAP with any plumbing problems you may have.
Jynessa was absolutely amazing at fitting me in last minute since my heater went out. She was able to move things around and answered all of my questions! Turns out she used to be a technician! She made sure to call after my service and make sure was satisfied, and I was more than satisfied! Without her I probably would have paid more money than I really had to. Robert the owner was super helpful as well in explaining what everything does so I can learn about my system and understand why maintenance is important! We now have a maintenance plan and I never thought I'd say I can't wait for my next service !
Jynessa was very knowledgeable and helpful. She also knows how to fix refrigeration! Thank you
