Reviews
Shawn was the best...very perfeshional and explained everything in detail...hes your man????????
???? thank you for excellent services. Your p patience and kindness goes a long way.
Recently got our furnace switched out by techs Damarius, Bryan and Isaias. All 3 were very nice and very professional. They did not leave without making sure we were instructed on how the unit works. Gave us recommendations. Glad we hired this company. We are happy with our unit.
Zach was thorough, professional and quite knowledgeable in the service of our heating unit, explaining in great detail ALL the options for future work we're likely to need for our system...THANKS, RKM!
Matthew at RKM has done our regular ac maintenance for years. We are extremely satisfied with his knowledge and skills. If I could give 10 stars, I would.
Daniel was supert great he came over and checked out my ducts and ac and he gave me a BUNCHHH of information which was definitely needed. He was quick with his work and was very patient with everything and especially since my family dosent speak english too well. Id suggest him for anything related to that sort.
Decent communication. However the next time I will make sure that the prior appointment isn' scheduled hours away which resulted in the technician being stuck in traffic and arriving way after the expected time - within the "window" but later than expected. Technician was very competent and friendly!
Sean was super helpful and knowledgeable. Walked me through every bit of the inspection/maintenance and put any concerns I may have had at ease. Spectacular job.
I recently had my furnace red-tagged by the gas company due to a gas leak, and they shut off the gas valve in my attic. I initially contacted an air and heating company I've used several times before. Their technician inspected the furnace but failed to locate the leak and instead tried to sell me a new furnace for $6,000. Unsatisfied, I decided to get a second opinion.
After reading great reviews online, I scheduled a same-day appointment with RKM Heating and Air Conditioning. That evening, Zach Troutwine, the technician, arrived and performed a thorough diagnostic of my heating system. During his inspection, he located the gas leak at the connection before the gas valve—something the first company missed. He documented the repair area and other recommended fixes with photos and even performed a soapy water test to confirm the leak.
For the second appointment, Zach arrived right on time and installed new hard gas piping, completing the recommended repairs efficiently. Afterward, he tested both heating systems to ensure everything was functioning properly.
I was impressed by Zach's professionalism, attention to detail, and honest communication. The pricing was very reasonable, especially given the time and care he invested in the job. Thanks to Zach, my heating system is now safe and working perfectly.
Thank you, Zach, and RKM Heating and Air Conditioning, for your outstanding service!
James Moore
Moore Properties
Tech was very knowledgeable, and took pictures of our unit and explained to us what the problem was. And told us our options.
And if we still chose to repair it ., he can do that. . Even though we should think about replacing it soon. (,15yrs+old) lol.
