Reviews
Highly recommend RKM for heating and AC. They don't push you to into one band as most contractors do an provide very affordable systems. I got quotes from 4 contractors ranging from 18.5K to 11.5K. RKM provided the best value with new heater, AC, ducting, attic insulation and 10yr warranty on parts and service. Very professional and don't nickel & dime you when issues arise. 5 star operation even after it is installed. My neighbor got his system at the same time and paid 4k more, 3 years later his system broke down on a hot Saturday they told $100 for every 15 min for emergency service. What crooks the cheap pump the installed crapped out, charged $500 to install a better pump.
I just hired RKM to install a new heating and air conditioning system, and installation is scheduled for this Tuesday. I will write more after the work is completed, but my initial impression is very positive. Robert took the time to completely understand our needs and put together a custom design that was itemized. We made adjustments to get the best value for our budget, and we are looking forward to having a new system.
Ron does the service on my place, and he is fantastic. Great guy, very knowledgeable, very professional. Thanks Ron!
I used them for a furnace tuneup. I appreciated that they called me before the appointment to let me know the tech was on his way. I was very impressed with Matthew. He arrived on time and was professional and explained everything he was going to do. I signed up for the annual maintenance and will see them when it is time for my air conditioner checkup in May.
We love RKM hearing and Air!!!!! Robert did a phenomenal job to get our house up and running again. He didn't stop trouble shooting til he figured out what went wrong and fixed the problem. He saved us from canceling our kids' birthday party. Real heroes wear blue!!!!!
Thank you RKM !!!!!!
My new Furnace and AC unit was installed July 10th. The job was delayed by 2 hours because the unit ordered was a 14 SEER but should have been a 16 SEER. After switching back to the correct unit, the workers were able to complete the work on same day. I really appreciate that James T. was my lead technician.
Any well trained technician can do the same job and get it done on time. That's nothing special because that is part of his job! However, I think James T. deserves a 5 star rating because went above and beyond his job description. He was polite & professional, and willing to help give me extra tips and tricks to extend the life of the unit.
Before he left, he told me the office personnel will complete of registration form to manufacture within 30 days of installation and will email me a copy of registration form.
James also confirmed one year free maintenance after the installation because my current maintenance agreement does not yet expire until Feb 12, 2020. This new free maintenance will extend to Feb. 12, 2021.
If James can follow up on the registration and extension of maintenance as he promised, I would greatly appreciate, I also like to thank Beth as well she has been very helpful last week.
Always on time, always polite and professional. Techs explain what is being done or checked. overall a good company
Great service and reasonable prices.
Alan was very informative and well experienced. He helped me understand more about my AC unit and how to take better care of it. Thank for fixing my Aire conditioning unit and making my family feel more comfortable!
I had RKM do my annual system maintenance and cleaning. The technician was very professional, offered suggestions on improving my air quality inside my house (I have dogs) and (once again) reviewed the programmable thermostat with me. I would highly recommend these guys!
