Reviews
Had to call RKM for some heating and air questions. Cassandra knew my name, voice and remembered the predicament i was in. She must be a mindreader. You rock Casandra.
Cassandra answered all my HVAC/heater questions and gave great customer service.
So happy with the customer service! Cassandra was extremely polite and answered ALL my questions.
Cassandra was so helpful with any questions I had.
When I called in, I was stressing because my heater had broken down. Thankfully Jynessa was there to save the day! Thank you so much Jynessa for your kindness and your urgency and getting my appointment the same day. I really appreciate you! After my service was done. Alicia performed a quality assurance call to make sure everything went smoothly, and I was more than ecstatic to say that it had! When i called back to sign up for their comfort club Cassandra helped me out. All wonderful ladies. Rkm is so lucky! Thank you!
When I called in, I was concerned because we didn't have any heating, and I have a newborn at home and two puppies. When Jynessa answered the phone, it was like a ray of sunshine! Thank you so much Jynessa for all your help and positive energy !
Extremely professional ,clean and friendly the guys were very amazing Alicia was patience on the phones making sure I got everything I needed thank you Bryan Julio Tommy and Morgan for making I got taken care of
I have recommended RKM to many of my friends and have also used their services as well.
Specifically Jynessa went above and beyond to make sure I was taken care of. The whole team will always give you options to fix or replace anything on your heating or cooling system.
I highly recommend!
Thank you Cassandra for great customer service. I appreciate the good info that I was unfamiliar with and will continue to use RKM in the future.
Excellent customer service.
